Frequently Asked Questions
Q: What if I don’t show up?
Groupon pass will count towards membership.
Q: How do I cancel a class?
Cancelling classes is in the hands of the members. You can do so on your online profile. There is a 9hr window to do so before the class. Groupon class will count even if not attended. .
Q: What should I do before my first class?
Please show up 10-15 mins before your first class to fill out any forms. Be prepared with water, workout gear and running shoes. Make sure you are fuelled and Hydrated.
Q: How does payment work? What if I’m going on vaction?
All payments will be done on debit or credit cards(online) and will be set up to automatic withdraw on the 1st or 15th for easy tracking and payment. No contracts for any time period Please email us with any time off you may be taking and we will happy put your membership on hold. *minimum of 14 day hold. This does not apply to Groupon or intro offers